Selected work

Anonymized case studies from our experience at Africa's leading financial institutions.

Digital Transformation

Digital Banking Platform Modernization

Major South African Bank

Challenge

Legacy core banking system was limiting the launch of new digital products. Customer onboarding took 5+ days.

Solution

Led the architecture and delivery of a new digital banking layer, enabling real-time account opening and self-service capabilities.

Results

  • Account opening reduced from 5 days to 15 minutes
  • 40% increase in digital adoption
  • R50M+ in cost savings over 3 years
Product Management

Pan-African Insurance Digital Experience

Leading East African Insurer

Challenge

Fragmented digital presence across 5 countries with no unified customer experience or data strategy.

Solution

Defined and executed a pan-African digital strategy, including a unified mobile app and centralized customer data platform.

Results

  • Single platform serving 5 markets
  • Policy renewals increased by 35%
  • NPS improved from 23 to 51
Software Development

Wealth Management Platform

South African Asset Manager

Challenge

Manual investment processes and outdated client portal were causing client churn and operational inefficiency.

Solution

Built a modern wealth management platform with automated portfolio rebalancing, client self-service, and advisor tools.

Results

  • AUM grew 25% in first year post-launch
  • Advisor productivity up 60%
  • Client self-service adoption at 78%
BV

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